Frequently asked questions (and answers) about UZPower ------------------------------------------------------ Q: I'm running Windows 3.11 or Windows for Workgroups 3.11, and my system hangs when I run UZPower. A: There are problems with the 3.11 version of both Windows products as it relates to Advanced Power Management. See the LIMITATIONS section of UZPOWER.TXT for details. Q: Why does UZPower pop up an error message with "No Advanced Power Management!"? A: Your computer does not have APM. See the LIMITATIONS section in UZPOWER.TXT. Q: When UZPower runs, it does not switch from the initial icon to any other. Also, it does not pop up any warning when the battery goes low. A: This is because the APM does not correctly indicate that it has enabled APM (test #2 in APMEXAM fails). Version 1.20 fixes this by ignoring this condition. Q: After displaying a "LOW battery" warning, why is the needle still on high? A: UZPower only does what the APM BIOS of your computer tells it to. In this case, the BIOS says that battery charge is still high after indicating that it went low. Please verify this by running APMEXAM immediately after the LOW battery warning, or display the "Control Panel" Power settings. If they do say that the battery status is "High", it is a problem with your laptop, and you should report this to the vendor. In either case, please report the behaviour to us. Q: Why does UZPower not give any guesses of remaining battery time? A: If the APM BIOS on your laptop does not provide this info (test #6 and 7 in APMEXAM), then UZPower has to guess. It can only guess, when it knows for sure that the battery is full (otherwise the guess would not be too good). The only way it knows the battery is full is if the computer has been charging for 2 consecutive hours, or if you tell it so with the "Full Now" menu item. Then, when the battery LOW indication comes on, UZPower will remember how long it took to get there, and display it the next time it knows the battery is full. Anytime that UZPower guesses, it will display the word "approximate" (or "approx."). Q: UZPower does not give accurate guesses at remaining time. A: If your APM does not provide it, UZPower has to guess, and puts the word "approximate" in all displays. The only way to guess is to extrapolate from past performance, and this is exactly what it does: it remembers the past 5 durations to get from a Full battery indication to the LOW battery level, and takes an average of the 5 for the next guess. Q: Why do you have a licensing scheme and enforce your licenses? A: We need to prevent unlimited free usage of our software, because it is the only hope of making a living in selling inexpensive, useful software. With this type of software, it is common for potential customers to "forget" to register. In an ideal world we would not have to restrict our distribution. In this one, our licensing mechanism encourages a choice, after a reasonable trial period, on whether you want to continue using the software or not. Other shareware authors rely on nag screens ("nagware"), limited demonstration versions ("crippleware") or other (costly?) incentives (manuals, support, ...) to encourage users to register. We believe these approaches are not in your best interest, because they are annoying, do not allow you to fully explore the product before paying, or cost you more. With our no-nonsense approach, you get the fully functional product before you lay out a penny. In fact, the registered version and the software you have in your hands are identical, except for the license key, which we will issue to you upon payment. You pay only for what you already have, nothing more, nothing less. Still, any shareware approach is much better than the traditional retail approach, where you cannot even try out any of the software before paying. Q: It is cumbersome to fill out the registration form, and to plug in the license key. Isn't there an easier way? A: We're sorry, it is the only way for us to continue developing low-cost software for a living. We expect that the 5-10 minutes you take to fill out the registration form, write out a check, and mail the registration, and upon receipt of the new license key, to replace the evaluation license, will pale against the amount of time saved and grief spared when using our tools. Q: Do I need to buy the optional floppy? A: No. Upon payment, we will e-mail (or postal mail) you the license key to be able to continue using the product. The included instructions will ask you to use a text editor to cut and paste the license key into the software that you already have. The optional floppy will give you the latest version of the product. Even though our license comes with free limited upgrades (that is, if you download a newer version of the product, it will continue to work with the license key you have, and you will not need to reregister), this may be worth it if the version you have is several months old. If there is no later version than the one you are registering for, we will wait with the floppy until the next version is released. In addition, it will already contain the license key issued to you, and will include evaluation copies of our other products, saving you the cost and time of downloading. Thank you for your support. UZful Software, Inc. PO Box 2089 Merrimack, NH 03054-2089 ------------------------